3D Map FAQ – Frequently Asked Questions

3D map FAQ help icon for troubleshooting

3D Map FAQ – General Questions

Welcome to the 3D Map FAQ. Here you’ll find answers to the most common questions about creating, exporting, embedding and customizing your 3D maps. Use this FAQ to troubleshoot issues, learn about supported formats, and understand how 3D-Mapper works.

This is how you create your own 3D map in a few minutes with the 3D Mapper Studio online:

  1. Register or log in with your account
  2. Search for the desired place or area in the location browser
  3. Select a texture tile set and generate a 3d map
  4. Design the finished 3D map with the different style options (map height, rotation, marker and pins, water level, light settings, texture, edges, background)
  5. Download the 3D map in the desired format (3d file(*.glb, *.gltf), hi-res image(*.png), embed set(*.html), 3d print file(*.stl, *. obj), hi-res texture set(*.png))

Check out these tutorials to learn more about creating 3D maps or

After purchasing, you can find your maps in the Dashboard > Your Maps > Purchases with all download options to choose from. You must be logged in with the buyer account.

3D-Mapper allows you to export 3D maps in various formats, including glTF, GLB, STL, and OBJ. These formats can be used in 3D applications such as Blender, Unity, Unreal Engine, 3ds Max, and more.

You can easily convert your glTF/GLB 3D map files to another file format using one of the free and open source apps Blender or MeshLap. First import the glTF/GLB map and then export it to the desired 3D file format.

Some export file formats that MeshLap support:

  • 3ds
  • ply
  • obj
  • dae
  • u3d
  • xyz

Some export file formats that Blender support:

  • ply
  • obj
  • dae
  • x3d

You can embed a map via:
• WordPress plugin (no coding)
• iFrame embedding
• 3D viewer using the exported glTF file
Each method is explained in the Embed-3D-Map section.

The commercial use requires the purchase of a product and must be in agreement with the term of use of the respective map source data: Use of Maps

The source data is a Digital terrain model, which represents the bare ground surface, excluding buildings and plants. Buildings are not presented as an elevation on the 3D map. However, with our latest updates, it’s now possible to add custom elements such as houses and various other objects to the map. These elements can be enriched with additional information like popups, links, and descriptions, providing a more comprehensive view of the surroundings. Explore the possibilities of our Elements feature to enhance your 3D maps with detailed and informative content.

The site requires a browser which supports WebGL, which it uses for the 3D previews. Some older browsers might not support this.

3D-Mapper.com was developed and tested with the latest version of Firefox, Chrome and MS Edge.

Yes. You can upload GPX and KML files to visualize hiking trails, bike tours, or travel routes directly on your 3D map.

Currently, it’s only possible to upload one path per GPX/KML file.

Interactive maps cannot be re-imported for editing, but 3D files like GLB or heightmaps can be modified in Blender or other software.

No, we do not print or ship physical products. At 3d-mapper.com, we only provide the files for printing. You can use these files to have your map printed by an online 3D print service or a local 3D print provider.

A heightmap is a grayscale image representing elevation data, used to generate 3D terrain in software like Blender, Unity, or Unreal.

Image exports can go up to 4000 × 4000 px as PNG with transparent or sky backgrounds.